Limited Lifetime GuaranteeWe offer a Lifetime Guarantee on the workmanship of the product. We will repair or replace your purchase if it fails for any reason that falls within normal use, and not standard wear and tear. Exceptions can/will be made, if said damaged item comes with an epic story of their demise!
Our 100% Satisfaction GuaranteeWe offer Free Returns & Exchanges for US orders on your online purchase. Did you accidentally order the wrong size or color? No problem! Send 'em back and we'll get you set up in the right pair ASAP! Click here for return requirements.
What does DWR mean?DWR stands for Durable Water Repellency. While it's not a rain shell, it will protect you from spills or if you're caught in a light rain shower.How many pockets does the Everyday Puffy have?The Everyday Puffy Jacket has 8 pockets total (6 of them are zippered). 2 micro-fleece lined pockets on the waist, 2 exterior chest pockets, 2 interior chest pockets (under the insulation - for body heat), and 2 interior stow & go pockets.